Privacy Policy

Last Updated: November 22, 2025

1. Introduction

Welcome to Grape. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, and contact information
  • Property preferences and search history
  • Payment and billing information
  • Communications with our team
  • Account credentials and profile information

We also automatically collect certain information about your device and how you interact with our services, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you marketing communications (with your consent)
  • Respond to your comments and questions
  • Protect against fraudulent or illegal activity
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

  • Service providers who assist in our operations
  • Property owners and agents (with your consent)
  • Professional advisors such as lawyers and accountants
  • Law enforcement or regulatory authorities when required

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@luxeestate.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@luxeestate.com

Phone: +234 815 074 6516

Address: 100 Luxury Avenue, Monaco, MC 98000