Terms of Service

Last Updated: November 22, 2025

1. Acceptance of Terms

By accessing and using the Grape website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Grape provides a platform for luxury property listings, rentals, and sales. Our services include:

  • Property search and discovery
  • Virtual tours and property viewings
  • Connection between property seekers and hosts
  • Booking and reservation services
  • Customer support and concierge services

3. User Accounts

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. Property Listings

If you are a property owner or host, you agree that:

  • All information provided about properties is accurate and current
  • You have the legal right to list and rent/sell the property
  • Properties meet all applicable laws and safety standards
  • You will honor confirmed bookings and reservations
  • You grant Grape the right to display property information and images

5. Bookings and Payments

When you make a booking through our platform:

  • You agree to pay all fees and charges at the prices in effect when the charges are incurred
  • Cancellation policies vary by property and are clearly stated at the time of booking
  • Grape may charge a service fee for facilitating the transaction
  • Payment processing is handled securely through third-party payment processors

6. User Conduct

You agree not to:

  • Violate any laws or regulations in connection with your use of our services
  • Post false, inaccurate, misleading, or defamatory content
  • Infringe on intellectual property rights of others
  • Transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems

7. Intellectual Property

All content on the Grape platform, including text, images, logos, and software, is the property of Grape or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free. We make no warranties about the accuracy or reliability of property listings.

9. Limitation of Liability

To the maximum extent permitted by law, Grape shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

10. Indemnification

You agree to indemnify and hold harmless Grape, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of our services or violation of these Terms.

11. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

13. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our services will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Monaco, without regard to its conflict of law provisions.

15. Contact Information

For questions about these Terms of Service, please contact us:

Email: legal@luxeestate.com

Phone: +234 815 074 6516

Address: 100 Luxury Avenue, Monaco, MC 98000